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Chapters · 2 min read

Who we build for

The teams Flagon is for, the person who feels the problem first, and who we're honestly not for.

We build for the people responsible for how a software organization is put together: its products, its teams, who owns what, and how all of that stays true across the dozen other tools that each think they own the answer.

The team we build for

Growing software companies where the shape of the org matters and keeps drifting. Products get renamed, teams reorganize, ownership changes, and the truth of it ends up smeared across a spreadsheet, a wiki, an identity provider, and three tools that each hold a slightly different version. Somebody spends their week reconciling that by hand, and it's still wrong by Friday.

That somebody, and the platform, engineering, and operations leaders who feel the cost of it, are who we build for.

The person who feels it first

Usually an engineer or a platform person. They want products and teams defined once, in a system built to be the source of truth, and they want every other tool to sync with that instead of drifting from it. They don't want another place to re-enter the same org chart. They want the place the org chart actually lives, that the rest of their stack agrees with.

We go hard on making that person's life better first. Get it right for them, and the value spreads to everyone downstream who was quietly paying for the drift.

Who we're not for

A tiny team where a shared doc is genuinely enough. If the shape of your org fits in your head, you don't need us yet, and we'd rather say so than sell you something you'll resent.

Organizations that want a locked box with no way out, either. Your definitions are yours, sync goes both directions, and export is always on the table. If lock-in is the point for you, we're the wrong choice. The fuller version of that honesty is on who Flagon is for, and who it isn't.